You are conducting a training session on security management for a group of senior employees. Which of the following suggestions would you provide while explaining to them the strategies for effectively dealing with potentially violent employees?
A) Get assistance from others, perhaps a manager not directly affected by the situation being discussed.
B) Respond to them strongly using aggressive keywords so as to indirectly demonstrate a position of power.
C) Avoid notifying security personnel as this might provoke violent reactions and worsen the situation.
D) Avoid asking questions that require long answers or explanations as this might irritate or intimidate them.

Question

Quizplus · Accepted Answer

Getting assistance from others, such as a manager not directly affected by the situation, can help ensure the safety of both the employees and the potentially violent person. It can also provide a more objective perspective on the situation and lead to a more effective resolution. Responding aggressively or avoiding involving security personnel can escalate the situation and possibly lead to harm. Additionally, avoiding questions and explanations can lead to misunderstandings and further aggravation.

You Are Conducting a Training Session on Security Management for a Group