At which step in the win-win, collaborative process would you utilize the assertive message format?
A)Identify your problem and unmet needs.
B)Negotiate a solution.
C)Make a date.
D)Describe your problem and needs.
E)Consider your partner's point of view.

Question

At which step in the win-win, collaborative process would you utilize the assertive message format?​
A)​Identify your problem and unmet needs.
B)​Negotiate a solution.
C)​Make a date.
D)​Describe your problem and needs.
E)​Consider your partner's point of view.

Quizplus · Accepted Answer

The assertive message format is used during the "Describe your problem and needs" step in the win-win, collaborative process. This step involves clearly stating your position and concerns while focusing on the problem rather than attacking the other party. The assertive message format can help ensure a clear and respectful communication of your needs and concerns.

At Which Step in the Win-Win, Collaborative Process Would You