An employee attends a development course, learning exciting new methods and ideas. The employee then returns to the work unit only to realize the unit is still limited by old attitudes and methods. What problem has occurred?
A)non-transference
B)encapsulated development
C)lost transference
D)culture-block

Question

Quizplus · Accepted Answer

Encapsulated development occurs when an individual learns new skills or ideas but is unable to apply them in their work environment due to existing constraints or outdated practices within the organization.

An Employee Attends a Development Course, Learning Exciting New Methods