The "performance gap" is the difference between what an employee knows and what the employee should know in order to perform the job satisfactorily.

Question

Quizplus · Accepted Answer

The "performance gap" refers to the difference between an employee's actual performance and the expected or desired performance level to satisfactorily complete job tasks. It encompasses more than just knowledge, including skills, behaviors, and other performance factors.

The "Performance Gap" Is the Difference Between What an Employee