Which of the following would managers use when implementing the financial perspective?
A)financial ratios
B)customer defections
C)employee turnover
D)value analyses

Question

Which of the following would managers use when implementing the financial perspective?
A)financial ratios  
B)customer defections  
C)employee turnover  
D)value analyses

Quizplus · Accepted Answer

Financial ratios are commonly used in implementing the financial perspective of a balanced scorecard. They help managers track and analyze key financial measures such as liquidity, profitability, and solvency. Customer defections, employee turnover, and value analyses are more relevant to the customer, internal business, and learning and growth perspectives, respectively.

Which of the Following Would Managers Use When Implementing the Financial