What is the term for a kind of one-on-one communication used by managers to improve an employee's on-the-job performance or behaviour?
A)downward guidance
B)coaching
C)counselling
D)leading

Question

What is the term for a kind of one-on-one communication used by managers to improve an employee's on-the-job performance or behaviour?
A)downward guidance  
B)coaching  
C)counselling  
D)leading

Quizplus · Accepted Answer

Coaching is the term used to describe a one-on-one communication in which a manager helps an employee improve their on-the-job performance or behavior. Downward guidance generally refers to the direction or instruction provided by a superior to a subordinate. Counseling typically involves a more in-depth discussion around personal or emotional issues, whereas leading is a broader concept that encompasses a range of behaviors and actions taken by a manager in order to guide and motivate their team.

What Is the Term for a Kind of One-On-One Communication