A key benefit of ________ is that they minimize variation and promote quality through consistent implementation of a process or procedure within the organization,even if there are temporary or permanent personnel changes.
A)Compliance systems
B)Standard operating procedures
C)Strategic marketing plans
D)Laws and regulations

Question

Quizplus · Accepted Answer

Standard operating procedures are designed to create consistency in the implementation of processes and procedures within an organization. They provide a clear, step-by-step guide on how to perform tasks, reducing variation and promoting quality. This consistency is maintained even when there are changes in personnel, as new employees can be trained to follow the established procedures. Compliance systems, laws and regulations, and strategic marketing plans may also promote consistency, but they do not provide the detailed process guidance that standard operating procedures do.

A Key Benefit of ________ Is That They Minimize Variation