Jeff hears about a change in the leave policy of the company and shares this information with his colleague Judy. Judy passes on the information to her teammates. A human resource manager overhears the information and makes it clear that no such change will take place in the company leave policy. In this context, the information was exchanged through _____.
A)formal communication
B)upward communication
C)external communication
D)grapevine communication

Question

Quizplus · Accepted Answer

The information was not transmitted through formal channels or upward communication. It did not come from an external source. Therefore, the best choice is grapevine communication, which refers to the informal transmission of information through social networks within the organization.

Jeff Hears About a Change in the Leave Policy of the Company