A manager is faced with having to lay off some of his staff due to financial losses that the company has suffered.Which of the following channels of communication would be MOST appropriate for sharing this news,given the sensitive nature of the message?
A)A well-written, empathetic letter
B)A face-to-face meeting with each employee
C)A phone call
D)An email message

Question

Quizplus · Accepted Answer

This is a sensitive matter that affects employees' livelihood, hence a face-to-face meeting would be the most appropriate channel for sharing the news. It allows the manager to convey empathy, address any concerns or questions, and provide support to affected employees. It also helps to maintain trust and positive relationships within the workplace, which could be important for morale and productivity. A well-written letter could also be used to follow up on the meeting and provide additional information. Phone calls and email messages may be too impersonal and lacking in empathy, which could further damage morale and employee relations.

A Manager Is Faced with Having to Lay Off Some