A queuing theory analysis for the Department of Motor Vehicles determines that customers typically wait for 8 minutes and that the agency should strive never to exceed more than 5 customers in a single line.An analysis comes up with a value for P of 0.125.What does this P value mean?
A)that customers will wait an average of 12.5 minutes
B)that the chances that a customer will need to wait for more than 5 people in line are 1 in 8
C)that customers will wait an average of 0.125 minutes
D)that the chances that a customer will need to wait for more than 5 people in line are 1 in 12.5

Question

Quizplus · Accepted Answer

The P value in queuing theory typically represents the probability that a customer will have to wait for service. In this case, a P value of 0.125 means that there is a 1 in 8 chance that a customer will have to wait for more than 5 people in line, which is the maximum number of customers that the DMV should strive to keep in a single line.

A Queuing Theory Analysis for the Department of Motor Vehicles