A balanced scorecard approach creates goals in four key performance areas and assesses ________.
A) whether all four goals are met
B) whether all four goals are met equally
C) whether any of the four goals are met
D) which goals are exceeded

Question

Quizplus · Accepted Answer

B) A balanced approach sets goals in four performance areas-financial, customer, internal processes, and people/innovation/growth-and assesses how well balanced the company's performance is, making "whether all four goals are met equally" the correct response and eliminating all other responses.

A Balanced Scorecard Approach Creates Goals in Four Key Performance