Most physicians do not expect the medical assistant to screen calls.
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Q41: Placing and receiving personal calls should be
Q42: If English is not the caller's primary
Q43: The guidelines for medical confidentiality apply equally
Q44: The best policy for dealing with serious
Q45: The medical assistant should always ask permission
Q47: The medical assistant who answers the telephone
Q48: All sales calls are an interruption to
Q49: Call _ allows the user to send
Q50: If a question arises as to how
Q51: When dealing with an emergency call, the
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