Miwa Fabrics, a textile company, wants to use environmental-friendly methods to extract cotton. The owner of the company distributes a handbook to the factory workers, which contains details about the handling of the new extraction equipment and machinery. In the context of formal communication channels, this scenario illustrates _____.
A) downward communication
B) upward communication
C) horizontal communication
D) lateral communication

Question

Quizplus · Accepted Answer

The scenario describes the owner distributing a handbook to the factory workers, which is an example of downward communication. Downward communication is when information flows from a higher level to a lower level within an organization, such as from the owner to the factory workers.

Miwa Fabrics, a Textile Company, Wants to Use Environmental-Friendly Methods