In the context of managing resistance to change,__________is supporting and reinforcing the new changes so that they stick.
A) unfreezing
B) refreezing
C) resistance force
D) change force

Question

Quizplus · Accepted Answer

Refreezing is the process of solidifying and institutionalizing changes made during the change process. It involves supporting and reinforcing the new changes so that they take root and become part of the organization's culture. This helps to avoid the reemergence of resistance to change and ensures the changes are sustainable in the long run.

In the Context of Managing Resistance to Change,__________is Supporting and Reinforcing