Using a buffer to begin a negative message is generally manipulative and unethical.
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Q30: An advantage of the direct approach for
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Q45: No matter what the situation is, you
Q46: Extremely blunt statements such as I must
Q47: The buffer for a negative message should
Q51: When writing negative messages, you should begin
Q52: The close of a negative message should
Q53: In a negative message, you should never
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