When implying bad news _____________
A)be sure your audience understands the entire message,including the bad news.
B)overemphasize the positive.
C)be direct,using words like "can't" and "unable."
D)apologize first,and then state your reasons for the rejection or denial.

Question

Quizplus · Accepted Answer

It's important to be transparent with your audience and make sure they understand the entire message, including the bad news. Overemphasizing the positive or using softening language like "unable" can come across as insincere or vague. Instead, be direct and clear about the situation. While an apology may be appropriate in some situations, it shouldn't be the first thing you say when delivering bad news.

When Implying Bad News _____________