When refusing to make an adjustment,avoid calling the customer defamatory names,such as "cheat" or "liar."

Name: When refusing to make an adjustment,avoid calling the customer defamatory names,such as "cheat" or "liar."
Brand: Quizplus
Rating: 4.9 (42 reviews)

Question

Quizplus · Accepted Answer

It is always important to maintain a professional and respectful tone when dealing with customers, even if you are unable to meet their demands. Using defamatory language will only escalate the situation and damage your relationship with the customer.

When Refusing to Make an Adjustment,avoid Calling the Customer Defamatory