A claim letter written as a personal answer to a unique situation starts with a clear statement of the good news.
Correct Answer:
Verified
Q25: In situations when your company was at
Q26: Even if you can't immediately solve a
Q27: Keeping existing clients is always less costly
Q28: Your response to a complaint depends on
Q29: When your company has been at fault
Q31: When you agree to make an adjustment
Q33: Because a letter telling someone that he
Q35: In cases when your company has made
Q38: In a routine reply it is important
Q65: A routine positive message should never include
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