When writing a claim letter,assume that a fair adjustment will be made.
Correct Answer:
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Q15: A good message of request,especially a more
Q16: When making a claim (a complaint)or requesting
Q17: When making a claim against a company
Q18: Because of their simple organization,routine requests require
Q19: If you are writing to someone to
Q21: In a routine reply to a simply
Q22: The most difficult recommendation letters to write
Q23: When a third party is at fault
Q24: Unfortunately,if your company makes a mistake,even if
Q25: In situations when your company was at
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