Dissatisfied customers rarely tell others about their complaints.
Correct Answer:
Verified
Q35: In cases when your company has made
Q36: In routine messages that are not responses
Q37: In a routine reply to a simple
Q38: In a routine reply it is important
Q39: Even if you like the person for
Q41: In a positive message,the main idea is
Q42: Requests sent to people outside the organization
Q43: When a potential sale is involved,after you
Q44: Before volunteering someone's name as a reference,always
Q45: In a goodwill message,honesty and sincerity must
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