Nurses on Unit 17 complain that their manager frequently "checks up on them" and encourages little involvement in decision making and yet,during performance reviews,praises them for their outstanding performance.Nurses on Unit 18 indicate that their experience is different from that of nurses on Unit 17.The manager on Unit 18 encourages active involvement in decision making and provides authentic,growth-promoting feedback.The practices on Units 17 and 18 reflect.
A) differences in the managers' expectations of their role.
B) shaping of the workplace behavior of employees.
C) different approaches to cooperation and collaboration.
D) recognition of institutional priorities.

Question

Quizplus · Accepted Answer

Management theory addresses how managers address employees' concerns and needs and the interactions of managers with employees.Expectations of the managerial role affect expectations of self as the manager and of others.McGregor's (1960)Theory X and Theory Y made two basic opposing assumptions about employees and how the manager should interact with them.Theory X suggests that people do not like their work and that lower order needs are more important.Theory Y adopts an optimistic view in which people are seen as capable of self-direction and autonomy.

Nurses on Unit 17 Complain That Their Manager Frequently "Checks