The risk manager informs the nurse manager of an orthopedic unit that her unit has had an increase in incident reports related to patients falling during the 11-7 shift.The nurse manager knows that the best way to resolve the problem is to:
A) use creativity.
B) obtain support from the 7-3 shift.
C) use institutional research.
D) identify the problem.

Question

Quizplus · Accepted Answer

Identification of a problem is the first step in problem solving and occurs before any other step.The most common cause for failure to resolve problems is the improper identification of the problem/issue; therefore,problem recognition and identification are considered the most vital steps.

The Risk Manager Informs the Nurse Manager of an Orthopedic