Josiah has operated a small mechanic shop for about two years.He has noticed that one employee is much better at welding than the others,another is better at diagnosing the problems with vehicles,and another is better at taking vehicles apart,removing the damaged parts,and then reinstalling the repaired or new parts.Because the business is growing and needs to be run more efficiently than it has in the past,Josiah is considering revamping job assignments.In the past he has let the employees chose what they want to do each day.Considering the abilities of his employees,what would be the best way for him to streamline his business?
A) Make the employee who can diagnose problems a manager
B) Utilize job specialization
C) Utilize job rotation
D) Utilize on-the-job-training

Question

Quizplus · Accepted Answer

Utilizing job specialization would allow Josiah to assign each employee to a specific task that they excel at, which would increase efficiency and productivity. This would ensure that the best welder, diagnostician, and mechanic are assigned to the appropriate tasks, resulting in a faster and higher quality of work. Making the diagnostician a manager may not necessarily lead to improved efficiency, as they may not have the necessary management skills. Job rotation and on-the-job-training may be useful for cross-training and skill development, but it may not be the most efficient solution in this case.

Josiah Has Operated a Small Mechanic Shop for About Two