Since Dillards operates in a complex and dynamic environment,its store managers are given significant freedom to run their stores.This indicates that top leaders at Dillards
A) centralize decision making.
B) deemphasize lower-level management training.
C) control their managers tightly.
D) deemphasize lower-level management accountability.
E) decentralize authority.

Question

Quizplus · Accepted Answer

Dillards' approach of giving significant freedom to store managers indicates that they decentralize authority. This allows for more localized decision making and responsiveness to the dynamic environment in which they operate. It does not imply centralization of decision making, de-emphasis of management training, tight control over managers, or de-emphasis of management accountability.

Since Dillards Operates in a Complex and Dynamic Environment,its Store