The ability to write and speak effectively within an organization is an example of interpersonal skills.

Question

Quizplus · Accepted Answer

Interpersonal skills refer to the ability to interact effectively with other people, including communication but more specifically focusing on emotional intelligence, empathy, listening, and conflict resolution. Writing and speaking effectively are considered communication skills, which are a subset of interpersonal skills but not synonymous.

The Ability to Write and Speak Effectively Within an Organization