When an employee does not perform at the level you had hoped, what steps (in order) should you take to extinguish the unacceptable behavior and replace it with an acceptable one?
A) Ignore, reprimand, redirect
B) Redirect, reprimand, reward
C) Question, redirect, reward
D) Reprimand, redirect, reward

Question

Quizplus · Accepted Answer

When an employee does not perform at the expected level, it is important to address the issue as soon as possible. The first step is to reprimand the employee and make it clear what expectations and standards are not being met. This should be followed by redirecting the employee's behavior, which may involve training, coaching, or providing additional resources or support. Finally, it is important to reward the employee when they meet or exceed expectations, which helps to reinforce the desired behavior and motivate the employee to continue improving. Ignoring or questioning the issue is not a proactive approach and may lead to further problems down the line. Similarly, rewarding without addressing the underlying issue will not resolve the problem.

When an Employee Does Not Perform at the Level You