When union and management come to an impasse,sometimes the dispute is sent to a third party for a decision.This process is known as ________.
A) collective bargaining
B) mediation
C) arbitration
D) strikebreaking
E) a lockout

Question

Quizplus · Accepted Answer

When a dispute between union and management reaches an impasse, they may opt for a third party to resolve the conflict. This process is called arbitration, where an impartial arbitrator listens to the arguments presented by both sides and makes a binding decision. Collective bargaining refers to the negotiation process between union and management; mediation is when a neutral third party helps to facilitate the negotiation process, but does not make a decision; strikebreaking is the act of hiring replacement workers during a strike; and a lockout is when management prevents workers from entering the workplace.

When Union and Management Come to an Impasse,sometimes the Dispute