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The Manager of the Help-Line at a Local Software Manufacturing

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The manager of the help-line at a local software manufacturing firm collected data on the number of calls the help desk received per shift for the last 100 days.The data is summarized in the table below.
The manager of the help-line at a local software manufacturing firm collected data on the number of calls the help desk received per shift for the last 100 days.The data is summarized in the table below.     What is the estimated mean number of calls per night? What is the estimated standard deviation?
What is the estimated mean number of calls per night? What is the estimated standard deviation?

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Mean = 198...

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