Benchmarking can trigger dissatisfaction with the status quo.Conversely,benchmarks have the power to influence behavior in unexpected ways,even counter-productive ways.

Question

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Benchmarking can reveal areas where improvements are necessary, which can lead to dissatisfaction with the current state. Furthermore, the pressure to meet or exceed benchmarks can potentially cause individuals or organizations to take shortcuts or make decisions that prioritize the benchmark over other important factors, leading to counter-productive outcomes.

Benchmarking Can Trigger Dissatisfaction with the Status Quo