Refer to IT's About Business PI1.1- The case specifically discusses the changes Chevron made to it bilking process using cross-functional business process design.
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Q1: The activities of a business process can
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Q10: The procurement process includes the sales area.
Q11: Managing pay and payroll is an example
Q13: BPM can improve an organization's flexibility.
Q14: Applying copyrights and trademarks is an example
Q16: A business process always includes information systems.
Q17: Information processes perform all of the following
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