Which business practice is a technique initiated by top management that involves all employees and all departments and focuses on quality assurance in every product and service offered to customers?
A) BPM
B) SDLC
C) MRP
D) TQM

Question

Quizplus · Accepted Answer

TQM (Total Quality Management) is a business practice focused on involving all employees and departments in the process of ensuring the quality of products and services offered to customers. TQM is typically initiated by top management and encompasses all aspects of the organization. BPM (Business Process Management) is a broader term that refers to the management of an organization's overall processes to improve efficiency and effectiveness. SDLC (Software Development Life Cycle) and MRP (Material Requirements Planning) are specific processes related to software development and inventory management, respectively, and are not directly related to quality assurance in every aspect of the organization.

Which Business Practice Is a Technique Initiated by Top Management