Which of the following is not a core component of a CRM system?
A) Sales
B) Marketing
C) Customer support
D) Payment gateway

Question

Quizplus · Accepted Answer

Payment gateway is not typically considered a core component of a CRM system. The core components of a CRM system usually include sales, marketing, and customer support, as these are the primary areas where the system helps businesses manage relationships with their customers. Payment gateways are typically separate systems that handle transactions and financial processing, and may integrate with a CRM system but are not generally considered a core component of CRM functionality.

Which of the Following Is Not a Core Component of a CRM