Connie Moore has been working with the union leaders and management at Intercorp to resolve differences over wage levels. First, she met privately with each side to determine any common ground for agreement. For the past week she has worked with representatives from each side to promote communication and compromise at the bargaining table. Connie is fulfilling the role of
A) arbitrator.
B) strikebreaker.
C) collective-bargaining representative.
D) mediator.
E) fact finder.

Question

Quizplus · Accepted Answer

Connie Moore is fulfilling the role of a mediator, which involves helping the two sides in a dispute to come to a mutually acceptable solution through effective communication and compromise. This is different from an arbitrator, who would make a final decision on the issue, or a strikebreaker, who would be brought in to replace striking workers. As a collective-bargaining representative, Connie would be representing one side or the other in the negotiations, rather than working to bring them together. A fact finder is someone who investigates an issue and presents their findings to the parties involved to facilitate resolution, which is not the role Connie is fulfilling in this scenario.

Connie Moore Has Been Working with the Union Leaders and Management