A system that plots data on control charts and graphs to identify and pinpoint problem areas is called
A) statistical quality control.
B) statistical process control.
C) quality circles.
D) inspection circles.
E) avoidance software.

Question

Quizplus · Accepted Answer

Statistical process control (SPC) is a method of monitoring a process through the use of control charts and graphs. SPC is used to identify any unusual variations or patterns in the data, and to pinpoint problem areas where corrective action may be required. Statistical quality control (A) is a broader concept that includes SPC but also involves other techniques for controlling and improving quality. Quality circles (C) are groups of workers who meet regularly to discuss and solve quality-related problems, while inspection circles (D) are similar groups that focus primarily on inspection activities. Avoidance software (E) is not a relevant term in this context.

A System That Plots Data on Control Charts and Graphs