Since Sears operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores. This indicates that top leaders at Sears
A) centralize decision making.
B) deemphasize lower-level management training.
C) control their managers tightly.
D) deemphasize lower-level management accountability.
E) decentralize authority.

Question

Quizplus · Accepted Answer

The fact that store managers at Sears are given significant freedom suggests that the company has decentralized authority, meaning that decision-making and control are distributed throughout the organization rather than centralized at the top. This approach allows for more agile and responsive decision-making, which is beneficial when operating in a complex and dynamic environment.

Since Sears Operates in a Complex and Dynamic Environment, Its