Motivating and confidence building, conflict management, and affect management are types of ________ processes.
A) strategic
B) behavioral
C) interpersonal
D) communication
E) transformational

Question

Quizplus · Accepted Answer

Interpersonal processes are important before, during, or in between periods of taskwork, and each relates to the manner in which team members manage their relationships. Motivating and confidence building refer to things team members do or say that affect the degree to which members are motivated to work hard on the team's task. Expressions that create a sense of urgency and optimism are examples of communications that would fit in this category. Affect management involves activities that foster a sense of emotional balance and unity. Conflict management involves the activities that a team uses to manage conflicts that arise in the course of its work.

Motivating and Confidence Building, Conflict Management, and Affect Management Are