Elaine is now a division manager, but for more than a decade she was the sales manager, and she tends to view all organizational problems based on the effect they will have on the sales department. Her decisions are flawed due to projection bias.

Question

Quizplus · Accepted Answer

Selective perception is the tendency for people to see their environment only as it affects them and as it is consistent with their expectations. Projection bias is the belief that others think, feel, and act the same way we do.

Elaine Is Now a Division Manager, but for More Than