Sending an email to congratulate a business acquaintance on the birth of her baby ________.
A) is improper unless you have a close personal relationship
B) is tactless and a letter should be mailed instead
C) is inappropriate since it is in reference to an event in her personal life
D) is best done with direct organization
E) is most effective when it begins with supporting details and builds up to congratulating

Question

Quizplus · Accepted Answer

D) As with all routine messages, organize congratulatory notes directly by identifying the purpose for writing in the first sentence.

Sending an Email to Congratulate a Business Acquaintance on the Birth