In this situation ________.
A) the direct organization method is the best, since Jenna needs to be persuaded
B) the direct organization method is the best, since Jenna will have a positive reaction
C) the indirect organization method is the best, since Jenna will have a neutral reaction
D) the indirect organization method is the best, since Jenna will not be expecting this bad news
E) it doesn't matter which organization method is used, as either is appropriate for any situation

Question

Quizplus · Accepted Answer

D) When the news is negative and unexpected, it is best to gradually build up to the main idea using the indirect organization method.

In This Situation ________