The management at Consumer Research Systems, which has several hundred employees, is attempting to determine whether to apply the management by objectives (MBO) or behaviorally anchored rating scales (BARS) approach for evaluating job performance. In making their choice, they should consider the fact that
A) MBO focuses on performance behaviors, whereas BARS emphasizes both performance behaviors and results.
B) MBO emphasizes results as much as performance behaviors, whereas BARS focuses on performance behaviors.
C) BARS allows for mutually agreed-upon objectives that are more measurable and specific that those associated with MBO.
D) MBO uses "critical incidents"-short descriptions of effective and ineffective behaviors-which are not part of the BARS system.
E) BARS permits employees and managers to agree on a time period for achieving objectives, whereas MBO leaves this open-ended.

Question

Quizplus · Accepted Answer

MBO emphasizes the results of job performance as much as it does the performance behaviors themselves. In contrast, behaviorally anchored rating scales (BARS) measure performance by directly assessing job performance behaviors.

The Management at Consumer Research Systems, Which Has Several Hundred