In the context of customer relationship management (CRM)systems,identify an approach chosen by organizations with an established IT infrastructure.
A)Collaborative CRM
B)Reverse CRM
C)Web-based CRM
D)On-premises CRM

Question

Quizplus · Accepted Answer

Organizations with an established IT infrastructure typically choose on-premises CRM, which involves installing and running the software on their own servers instead of relying on cloud-based or hosted solutions. This allows them to have more control over their data and customization options, as well as potentially lower costs in the long run.

In the Context of Customer Relationship Management (CRM)systems,identify an Approach