Harry is a senior manager at Pine and Acorn Consultancy.He decided to expand Pine and Acorn's services in the growing economies after slow decision making cost Pine and Acorn significant future revenues.Which of the following barriers to effective decision making did Harry succumb to?
A) Complacency
B) Panic
C) Gambling
D) Deciding to decide
E) Defensive avoidance

Question

Quizplus · Accepted Answer

Harry succumbed to the barrier of deciding to decide, which means delaying a decision because the decision-making process itself provides a sense of accomplishment or control. In this case, Harry delayed making a decision to expand Pine and Acorn's services, which ultimately led to lost revenue.

Harry Is a Senior Manager at Pine and Acorn Consultancy