Which of the following statements is NOT true about external change agents?
A) External change agents are more objective.
B) External change agents are tied to a firm's hierarchy.
C) External change agents absorb much of the residual antagonism.
D) All of the above.

Question

Quizplus · Accepted Answer

External change agents are not tied to a firm's hierarchy, as they are brought in from outside the organization to provide an objective perspective and facilitate change. A is true, as external change agents are often seen as more objective since they are not as emotionally invested in the organization. C is also true, as external change agents are often expected to absorb any residual antagonism that arises from the change process.

Which of the Following Statements Is NOT True About External