You should present as much convincing evidence as possible before requesting a specific adjustment in a persuasive complaint letter.
Correct Answer:
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Q17: To overcome resistance, you must show how
Q18: Determining whether a reader might be resistant
Q19: Providing credible evidence such as current statistics
Q20: Sales letters are considered a form of
Q21: In a sales letter, you may offer
Q23: Sales letters are effective when specific evidence
Q24: If you demonstrate understanding and request a
Q25: To show that you are thinking of
Q26: To be successful when writing a persuasive
Q27: All business communication involves persuasion.
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