Which of the following messages is not considered neutral?
A) a consumer complaining about a minor product defect
B) a manager notifying employees of a small policy change
C) top management announcing a decision to close a factory
D) a customer applying for a store credit card
E) a government agency responding to a request for a brochure

Question

Quizplus · Accepted Answer

The announcement of a factory closure is likely to have a negative impact on employees and their families, making it a message with a significant emotional tone rather than a neutral one.

Which of the Following Messages Is Not Considered Neutral