The first step of the writing process is to compose a first draft of the message.
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Q9: Using "BCC" (blind carbon copy) is advisable
Q10: When communicating with people who report to
Q11: A clearly stated purpose guides you in
Q12: Use attachments for any email messages over
Q13: Study your manager's own messages to understand
Q15: Even if you cannot satisfy everyone, your
Q16: If your reader is likely to reject
Q17: If you do not know how much
Q18: Praise in public; criticize in private.
Q19: You should criticize the action, not the
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