The main cause of the SAP implementation failure at Avon Canada was ________.
A)cost
B)customer complaints
C)database malfunctions
D)usability

Name: The main cause of the SAP implementation failure at Avon Canada was ________. A)cost B)customer complaints C)database malfunctions D)usability
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Question

Quizplus · Accepted Answer

The case study mentions that the main issue with the SAP implementation was usability. The system was difficult to use and caused frustration among employees, resulting in resistance to using it effectively.

The Main Cause of the SAP Implementation Failure at Avon