___________________ track all contacts that have been made with a customer, the purpose of each contact, and any follow-up that might be necessary.
A)Configurators
B)Contact management systems
C)Sales forecasting systems
D)Sales lead tracking systems

Question

Quizplus · Accepted Answer

Contact management systems are specifically designed to track all interactions with customers, including the purpose of each contact and any necessary follow-up. Configurators help with product customization, sales forecasting systems predict sales performance, and sales lead tracking systems focus on identifying potential customers.

___________________ Track All Contacts That Have Been Made with a Customer