Customers are more empowered than ever because of social networking.

Name: Customers are more empowered than ever because of social networking.
Brand: Quizplus
Rating: 4.8 (32 reviews)

Question

Quizplus · Accepted Answer

Social networking platforms have given customers access to a plethora of information, reviews, and opinions from other customers which empowers them to make informed decisions and voice their opinions about products or services to the wider online community. This has made businesses more accountable and transparent in their dealings with customers.

Customers Are More Empowered Than Ever Because of Social Networking