_____ specify how work is to be divided between the company and its vendors.
A)Service-level agreements
B)Prototypes
C)User requirements
D)Vendor requirements
E)Feasibility studies

Question

Quizplus · Accepted Answer

Service-level agreements (SLAs) specify the level of service expected from vendors and how work will be divided between the company and its vendors. SLAs typically cover things like response times, uptime guarantees, and performance metrics. Prototypes, user requirements, vendor requirements, and feasibility studies may be important components of the overall outsourcing process, but they do not specifically address how work is to be divided between the company and its vendors.

_____ Specify How Work Is to Be Divided Between the Company